Cookies

What are Cookies?

Cookies are very small text files that are stored on your device when you visit some websites.

We use cookies to help identify your device so we can tailor your user experience. We do not use this information for any other reason.

We also use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to visitor needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

You can disable any cookies already stored on your computer. You will still be able to navigate around our website, but this will prevent you from using the enhanced features such as our enquiry form.

Cookies for user experience

The session cookie is an ID of 32 characters (letters and numbers) to identify you to our server.

Cookie Name Purpose Persistent or Session
[Session Cookie] Allows server to identify you and enables enhanced interaction with website, such as log in to the client portal. Session
gbe_cookie_test Used to test if cookies are enabled in the browser. Not Persistent
gbe_cookie_manager Used to store date cookies were accepted. Prevents banner being displayed every visit. Persistent - Expires after 180 days

Cookies used for analytics

Like most websites, we use analytics software, such as Google Analytics. This software gathers anonymous data relating to how people are using this site and then provide us with visitor statistics, details of page views etc.

Cookie Name Purpose Persistent or Session
__utma Used to distinguish users and sessions. The cookie is updated every time data is sent to Google Analytics. Persistent - Expires after 2 years
__utmb Used to determine new sessions/visits. The cookie is updated every time data is sent to Google Analytics. Persistent - Expires after 30 minutes
__utmc Legacy cookie. Not used by Google Analytics. Session
__utmt Used to throttle request rate. Persistent - Expires after 10 minutes
__utmv Used to store visitor-level custom variable data. Not implemented on our website. The cookie is updated every time data is sent to Google Analytics. Persistent - Expires after 2 years
__utmz Stores the traffic source or campaign that explains how the user reached your site. The cookie is updated every time data is sent to Google Analytics. Persistent - Expires after 6 months

Third Party Cookies

To make use of Google Maps and reCapture, for form submission, Google uses some additional cookies.

Cookie Name Purpose Persistent or Session
NID google.com managed cookie. Persistent - Expires after 6 months
PREF google.com managed cookie. Persistent - Expires after 2 years

Browser specific instructions to block and remove cookies

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Browser Instructions (External Links)
Internet Explorer http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies
Firefox http://support.mozilla.org/en-US/kb/Cookies
Google Chrome https://support.google.com/chrome/answer/95647
Opera http://www.opera.com/help/tutorials/security/cookies/
Safari http://support.apple.com/kb/ph17191
iOS (Safari) http://support.apple.com/kb/ht1677
Android (Chrome) https://support.google.com/chrome/answer/2392971
Blackberry http://docs.blackberry.com/en/smartphone_users/deliverables/32004/ Turn_off_cookies_in_the_browser_60_1072866_11.jsp
Windows Phone http://www.microsoft.com/windowsphone/en-us/howto/wp7/web/changing-privacy-and-other-browser-settings.aspx